About Us

About Us

At Herons IT, we believe technology should make your life easier — not more complicated.

For more than 12 years, we’ve been helping businesses across the UK get the most out of their IT, with friendly, reliable support you can count on.

Based in Kent, we work with companies of all sizes, offering practical IT consultancy, cybersecurity, and backup & disaster recovery solutions that keep your business running smoothly and securely — wherever you are.

Our Story

Herons IT started over a decade ago with a simple idea: provide honest, straightforward IT support that truly helps businesses grow.


Over the years, we’ve built strong relationships with clients who know they can pick up the phone and talk to someone who understands their systems, their goals, and their challenges. We’re proud to have grown mostly through word of mouth — a testament to the trust our clients place in us.

Our Values

At Herons IT, our values are at the heart of everything we do. They guide how we work, how we treat our clients, and how we continue to grow as a company.

Trust & Transparency – We believe in being open, honest, and dependable. Our clients know they can rely on us for clear communication and genuine advice.

Customer First – Every business is unique, and so are its IT needs. We take the time to listen, understand, and deliver solutions that truly make a difference.

Simplicity – Technology doesn’t have to be complicated. We break down the jargon and make IT easy to understand, so you can focus on what you do best.

Security & Reliability – Protecting your data and ensuring business continuity are our top priorities. We treat your systems as if they were our own.

Continuous Improvement – The tech world never stands still — and neither do we. We’re always learning, adapting, and improving to keep your business ahead of the curve.

Let’s Talk

At Herons IT, we’re more than just your IT provider — we’re your trusted technology partner.
Whether you need expert advice, stronger security, or peace of mind knowing your data is protected, we’re here to help your business thrive today and in the future.

Send us a message today and discover how we can make your IT work for you.