IT Support and Consultancy

We have over 10 years’ experience providing IT solutions to small and medium businesses, and our expert team provide a professional support service. Our IT support package provides staff with the best possible service.

Our IT Support ensures that you won’t be waiting for IT to be fixed. There are no hidden charges, and our service is provided at a fixed price.

Our services include:

IT Management

Herons IT provides comprehensive IT management services for small and medium businesses. We will monitor your network for any issues and address any problems that may impact its reliability. Our technicians will ensure that your servers and workstations are maintained to operate at optimal performance.

Network Management

Numerous businesses have wired and wireless networks, and Herons IT is equipped to manage them. We will carry out an assessment, followed by the provision of an optimal network design. Our team will configure your technology, install the necessary hardware, and offer support and training.

Cloud Management

Whether you wish to transition to a cloud environment or seek support for your current cloud infrastructure, Herons IT offers the cloud solutions your business needs. Allow us to manage software and hardware updates while you enjoy 24/7 uptime and unlimited storage capabilities.

You can find out more about our Microsoft 365 cloud services here.

Data Backup and Recovery

The staff associated with your organisation possess critical sensitive information on your servers that requires safeguarding against corruption, deletion, or cyberattacks. We will conduct remote backups of your data and assist you in restoring any that may be lost, ensuring you always have access to your essential information.

Find out more information on our backup services in more detail. We also offer backup for Microsoft 365 and Google Workspace.

Managed Print Services

Outsource your in-house print management to a trusted local IT partner. Our Managed Print Service (MPS) is designed to reduce waste, lower costs, and eliminate hardware headaches for SMEs and educational trusts. We provide tailored hardware recommendations, professional installation, and rapid-response ongoing maintenance for all your printers and copiers, so you can focus on running your organisation.

Find out more about Managed Print Services here.